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Shipping Policy
Shipping Policy
ORDER PROCESSING TIME
Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped out within 24-72 hours. Once your order has been dispatched, you'll receive an email reflecting that your order has been shipped, along with tracking number.
- Exact transit times and costs are calculated at checkout, based on your address.
It happens rarely, but some orders might take a little longer to arrive because of the following reasons:
- Billing and shipping addresses are not the same.
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires special customisation.
- An order is shipped to remote country.
- Customs delays
- Carrier backlogs
Although we strive to deliver each order in the expected timeframe, situations as the ones listed above might occur, which we do not control. To find out more about your order status please contact our customer support here.
